Your information.
Clearly explained.

EDL Jobs Board supports job planning, site work, safety, crew administration and client approvals. Information comes from what you submit, records entered by EDL staff, and activity generated when you use the app.

Contact & account details

Your name, login, contact details, company and job contacts, used to identify you, respond to enquiries and coordinate work.

Website enquiries

Your service choice, venue or site, dates, equipment request and optional plan or photograph are sent to the EDL office to assess and respond to your enquiry. Attachments are stored privately with the enquiry email in our business system.

Work & payments

Job assignments, schedules, timesheets, expenses, receipts and approval records, used for job administration, payroll and accounting.

Qualifications & setup

Licences, tickets, expiry dates, insurance details, training and induction progress, used to keep crew records up to date.

Safety & site records

Pre-starts, sign-ons, permits, incident reports, hazards, photos and supporting documents. Reports may include health-related information or details about witnesses and other people on site.

Messages & approvals

Job comments, client requests, submitted contact details, timestamps and review outcomes, used to maintain a record of decisions and changes.

Client approvals & contract evidence

A request submitted through a client portal is recorded against the job. Submitting it does not automatically approve a change to price, timing or scope. Accepted changes belong in the relevant quote, variation or written approval record.

Location on Pre-Start

With your permission, Pre-Start uses device location for nearby weather and a site sign-on check. Sign-on information can include coordinates, reported accuracy and the time of the check. Your browser remembers your location choice.

After a matched sign-on, the page can request further location checks roughly every 10 minutes for up to 8 hours, while it remains open and location permission is enabled. EDL administrators can review sign-on information, including submitted location details.

Page visits & selected actions

Many staff pages record visits, time spent and selected actions against your name and login. This activity is used to understand how the app is used and investigate problems. It is identifiable activity, rather than anonymous statistics, and administrators can review it.

Cookies & information on your device

The app uses a login session and browser storage for preferences, saved progress and offline features. Supported pages may keep downloaded information and pending changes on your device so work can continue when the connection drops. On a shared device, sign out after use. Avoid clearing browser data while changes are still waiting to sync.

What a person can see depends on their account, role and the feature they use. Operational job information may be shared with crew working through the board. Personal, commercial and administrative records have additional access controls.

• You: your own personal records and the job information available to your account.
• Office, accounts and safety staff: records available to their roles for scheduling, administration, financial processing, training and safety review.
• Administrators: administrative reports, activity information and system controls.
• Clients: selected information and documents made available through their job portal link.

Connected services support the work: Odoo holds the core app records, Microsoft/OneDrive supports linked job files, and the Xero integration supports accounting. Information involved depends on the feature and integration in use. Contact the office for details about providers, recipients or storage locations relevant to a particular record.

Treat client portal links as private: someone with a valid link may be able to view the information it grants access to.

There is no single retention period for everything in the app. Safety, qualification, employment, financial and client approval records have different purposes and recordkeeping requirements.

Retention matrix

EDL's retention matrix guides how long each type of record should be kept. Information that is no longer needed should be securely deleted or de-identified where appropriate. Ask the office about the period that applies to your particular record.

Legal hold beats deletion

Records relevant to an incident investigation, dispute, insurance claim or regulator enquiry may need to be preserved. A request to delete information therefore needs review; immediate deletion is not always possible.

Deleting a local browser copy does not delete the corresponding EDL record. Likewise, a change to a live record may not immediately remove separately retained documents or backup copies.

You can ask what information EDL holds about you, request a copy, flag an error, or ask for information to be removed. You can also ask for a note to be added or raise a concern about how information is used.

1. Contact the office. Give your name, a way to reply and a brief description of the record or issue. Include a job reference if it helps.
2. Explain what you need. For example, a copy of your record, a corrected contact detail, or a review of whether information still needs to be kept.
3. Allow for a review. Identity may need to be checked, and some information may need to be retained or protected because it also concerns someone else.

Requests can be recorded with your contact details, the affected record, the action requested and the outcome. If a change or deletion cannot be made, ask for the reason and whether a correction note or another option is available.

Email a privacy request →

If you notice a lost device, exposed portal link, wrong-recipient email or information visible to someone who should not have it, contact the office promptly. Describe what happened and when, without forwarding the exposed information more widely.

The app supports an internal record of assessment, containment and notification decisions. It does not automatically notify affected people or privacy regulators. Separately, a safety report may be escalated to an authorised WHS reviewer; the app does not notify the regulator automatically.

If your concern remains unresolved

Raise the concern with EDL first and ask for a response. For independent guidance on whether and how to escalate a privacy complaint, see the Office of the Australian Information Commissioner.